FAQs
1. What is our delivery time? +
Our goal is to deliver your products within 2 hours.
2. Can I exchange a product if it arrives damaged? +
Yes, if the product is damaged at the time of delivery, you can exchange it.
3. What if the product gets damaged after delivery? +
If the product is damaged after delivery, it cannot be returned.
4. What if there is an error in my blood test report or I need a recheck? +
If there is an issue with the report, we can recheck it within 54 hours. After that, you may need to pay again if the issue persists.
5. Can I return medication if I received the wrong item? +
Yes, if you received the wrong medication, you can return it.
6. Can medication be returned after consumption? +
No, medication cannot be returned after consumption.
