1. What is our delivery time?
Our goal is to deliver your products within 2 hours.
2. Can I exchange a product if it arrives damaged?
Yes, if the product is damaged at the time of delivery, you can exchange it.
3. What if the product gets damaged after delivery?
If the product is damaged after delivery, it cannot be returned.
4. What if there is an error in my blood test report or I need a recheck?
If there is an issue with the report, we can recheck it within 54 hours. After that, you may need to pay again if the issue persists.
5. Can I return medication if I received the wrong item?
Yes, if you received the wrong medication, you can return it.
6. Can medication be returned after consumption?
No, medication cannot be returned after consumption.
